Terms of Service

Last updated: October 14, 2025

1. Acceptance of Terms

By accessing and using PolicyFoundry ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

PolicyFoundry is an AI-powered platform that transforms policy documents into visual illustrations. Users can upload policy documents in various formats (PDF, DOCX, TXT, MD, RTF) and receive AI-generated images to illustrate their content.

3. User Accounts and Credits

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials.

The Service operates on a credit-based system. Credits are purchased to generate images from policy documents. Credits do not expire and can be used at any time. Credits are non-refundable once purchased, except as required by law.

4. User Content

You retain all rights to the documents you upload to the Service. By uploading content, you grant PolicyFoundry a limited license to process and generate illustrations from your documents.

You are solely responsible for the content you upload and must ensure you have the necessary rights and permissions to use such content. You agree not to upload any content that is illegal, offensive, or violates the rights of others.

5. AI-Generated Content

Images generated by the Service are created using artificial intelligence technology. While we strive for quality and accuracy, we do not guarantee that generated images will be error-free or suitable for all purposes.

You receive a license to use the generated images for your business purposes. PolicyFoundry retains the right to use anonymized, aggregated data to improve the Service.

6. Payment and Billing

All payments are processed securely through Stripe. By making a purchase, you agree to provide accurate payment information and authorize us to charge your payment method for the services purchased.

Prices are subject to change at any time. All fees are non-refundable unless otherwise stated or required by law.

7. Prohibited Uses

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. Prohibited uses include but are not limited to:

  • Uploading malicious code or viruses
  • Attempting to gain unauthorized access to the Service
  • Using the Service to infringe upon intellectual property rights
  • Engaging in any automated use of the system without permission
  • Uploading content that contains personal or sensitive information without proper authorization
8. Intellectual Property

The Service, including its original content, features, and functionality, is owned by PolicyFoundry and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, POLICYFOUNDRY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

11. Data Retention and Deletion

We retain your uploaded documents and generated images for the purpose of providing the Service. You may request deletion of your data at any time by contacting us.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the modified terms.

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms of Service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PolicyFoundry operates, without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].